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BH Headset Mate training adapter
The Headset Mate makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Listen-in only or train/take over call. Compact for storage when not in use. Use with Agent, Plantronics, Jabra and Sennheiser headsets and virtually any other system or headset. Product No: HADMATE Learn MoreExcl. Tax: £12.50 Incl. Tax: £15.00 -
JPL POLY compatible supervisor training cable
The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn MoreExcl. Tax: £20.00 Incl. Tax: £24.00 -
JPL POLY compatible USB/QD training cable
A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn MoreExcl. Tax: £55.00 Incl. Tax: £66.00